Crime
Sussex Police non-emergencies 0845 60 70 999 (24hrs)
Crimestoppers
0800 555 111 (24hrs) – your call is anonymous and will not
be traced.
Health and local hospitals
NHS Direct 0845 46 47 (24hr call back service)
Eastbourne District General Hospital 01323 417400 (24hrs, has A&E)
Conquest Hospital, St Leonards-on-Sea 01424 755255 (24hrs, has A&E)
East Sussex Fire and
Rescue Service non-emergencies 0845 130 8855
Electricity
EDF Energy 0800
783 8866 (24hrs)
Gas
National Gas Emergency
Service 0800 111 999 (24hrs)
Water and flooding
Drinking water – South East Water 0845
602 1724
Waste water – Southern Water 0800 820 999 (24hrs)
Water leak alert line (to report a leak from a water main) –
South East Water 0800 028 3399
Floodline 0845 988 1188 (24hrs)
Floodline Sussex 01903 215835 (9am-5pm)
Helplines
Samaritans 08457 90 90 90 (24hrs)
Confidential emotional support for people who are experiencing feelings
of distress or despair.
Animal welfare
RSPCA 0870 55 55 999 (24hrs)
To report an act of cruelty, neglect or concern about the welfare
of an animal.
Alcohol and drugs
Alcoholics Anonymous
0845 769 7555 (24hrs)
Free advice line if you, or someone you know, needs help with a
drink problem.
DrinkLine 0800 917 8282 (Tues–Thurs 9am–11pm, Fri 9am–Mon
11pm)
Confidential service. Callers can listen to recorded information
or talk to an adviser.
National Drugs Helpline ‘Talk to Frank’ 0800 77 66 00
(24hrs)
Textphone 0800 917 8765 or email frank@talktofrank.com
Free, confidential information and advice about drugs.
Smokers Quitline 0800 00 22 00
Practical help, advice and support to all smokers who want to stop.
Children
Childline
0800 1111 (24hrs)
Children and young people can call about any problem, at any time.
NSPCC Child Protection Helpline 0808 800 5000 (24hrs)
Textphone 0800 056 0566 or email help@nspcc.org.uk
Use this free number if you have any concerns about the welfare
of a child.
Still Birth & Neonatal Death Society 020 7436 5881 (Mon-Fri
10am-3pm)
Support for parents and families whose baby is stillborn or dies
soon after birth.
Debt and gambling
National Debtline
0808 808 4000
Free, confidential and independent advice on dealing with debt problems.
Gamblers Anonymous 020 7384 3040
Aims to help compulsive gamblers overcome their addiction.
Domestic violence and
rape
A Step Forward – East Sussex Domestic
Violence Helpline 0800 169 6246 (Mon-Fri 9am-10pm)
Advice, information & support for anyone in East Sussex who
is experiencing, or has experienced, domestic violence.
Refuge 0808 2000 247(24hrs)
Emotional support and advice for victims of domestic violence, particularly
on accommodation issues.
Women's Aid Helpline 0808 2000 247 (24hrs)
Provides support, information and a listening ear to women experiencing
domestic abuse and to those seeking help on a woman's behalf.
Rape Crisis Centre
Email info@rapecrisis.org.uk
Service for people who have suffered rape or sexual assault.
Broken Rainbow 08452 60 44 60
Email lgbtdv@btopenworld.com
Helpline for victims of domestic violence who are lesbian, gay,
bisexual or transgender.
Elderly
Age Concern
Information Line 0800 00 99 66 (7am-7pm, 365
days a year)
Service for older people, their relatives and friends, and professionals
and carers.
Elder Abuse Response helpline 0808 808 8141 (Mon-Fri 10am-4.30pm)
Freephone helpline for anyone concerned about the abuse of older
people.
Seniorline – Help the Aged 0808 800 6565 (Mon-Fri 9am-4pm)
Textphone 0800 26 96 26
Offers advice and information on welfare rights issues.
Shelterline
0808 800 4444 (24hrs)
Call freephone to talk in confidence and receive expert housing
advice.
Immigration
Immigration Advisory
Service 020 7967 1200 (Mon-Fri, 9am-6pm) 020 7378 9191 (Answerphone)
Call back service for urgent advice on detention, deportation or
removal.
Lesbian, gay bisexual and transgenderb Local counselling and advice
listings from ESCIS
National Missing Persons
Helpline 0500 700 700 (24hrs)
If you wish to call home, get information about a missing person,
or are concerned about a missing friend or relative.
Family Tracing Service -The Salvation Army 0845 634 4747 (Mon-Fri
8.15am–3.45pm)
Local call rate service for tracing relatives with whom contact
has been lost.
Relationships
Relate 08451
30 40 16(Mon-Fri 9am-5pm)
Talk directly to a counsellor about any concerns you have about
your relationship.
Home Office Anti-Terrorism
hotline 0800 789 321
Call the hotline if you have any tip-offs or confidential information
about possible terrorist activity.
Current threat level
Victim Supportline
0845 30 30 900 (9am-9pm, Bank holidays 9am-5pm) Email supportline@victim
Free and confidential support to help you deal with your experience
of crime, whether you reported it or not. |